Who we are

We are Triveni CIC, trading as Triveni. Triveni is a Community Interest Company limited by guarantee and registered with Companies House in England (Co. Reg. No. 15246609), having our Registered Office at 159 Cambridge Street, Aylesbury, England, HP20 1BQ.

Introduction

We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website and make donations.

Information We Collect

We may collect personal information such as your name, email address, postal address, and payment details when you donate or make a purchase. We also collect non-personal data like browser type and IP address to improve our site’s functionality.

How We Use Your Information

We use your information to process payments, send receipts, communicate updates, and improve our services. We do not sell, trade, or share your personal information with third parties, except as required by law or with your explicit consent.

Payment Processing

All payments are processed securely through trusted third-party payment processors. We do not store your payment card information on our servers.

Data Security

We implement industry-standard security measures to protect your data. However, no online transaction is completely secure, and we cannot guarantee absolute security.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

We may share your data with our partners and associates only so far as needed to process your request or fulfil the specific purpose for which you have submitted such data, e.g. processing your payment, facilitating your participation at an event organised by us. We do not sell, trade, or share your personal information with third parties, except as required by law or with your explicit consent.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt-out of receiving communications from us at any time. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes To This Policy

We may update this privacy policy periodically. Any changes will be posted on this page. It is your responsibility to keep yourself updated with these changes.

Contact Us

If you have any questions about this privacy policy, please email triveni.office@triveni.org

Cookies

Our website uses cookies to enhance your experience. Cookies help us understand how you use our site and allow us to provide you with a more personalised experience. You can disable cookies through your browser settings, but this may affect your ability to use certain features on our site.